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Causes and Solutions for Ev Charging Station Issues

2025,08,15
The Ev Charging Station may not start, the charging gun may not plug into the vehicle's charging port, or it may not be removed after charging is complete.
Dark gray DC 80kW charging station
1. Ev charging station Unable to Start
Power Issue: Check that the Ev Charging Station is properly connected to the power source and check for issues with the power plug, socket, and wiring.
Communication Issue: Communication anomalies between the Dc Charging Station and the vehicle may also cause a failure to start.
Check that the communication modules on the Ev Charging Station and vehicle are functioning properly. Contact a qualified technician for repair if necessary.
2. Charging Gun Unable to Insert/Remove
Connector Damage: Physical damage to the charging gun or vehicle connector (such as foreign objects or deformation) may prevent insertion or removal. Inspect the connector for foreign objects or damage, clean it, and try again.
Locking Device Failure: A malfunction in the charging gun's locking mechanism (such as a stuck electronic lock) may also prevent removal.
Try restarting the Dc Charging Station or remotely unlocking it via the app/mini-program. If the problem persists, contact customer service or a qualified technician.
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